Paul Reisner says he had an excellent credit rating — until he got what he thought was a good deal on a Dell computer.
Reisner, a computer programmer, said he was offered zero percent financing for six months, during which he paid off his $1,500 computer. He said he was then informed he had never qualified for the rate and was obligated to pay a 29 percent interest rate.
"Why did I not qualify for promotional financing?" asked the Rye, N.Y., man, who said his credit rating was permanently scarred. "I own my own home, always pay my bills on time."
New York Attorney General Andrew Cuomo has similar questions. He accused Dell and its financial-services affiliate Wednesday of "bait-and-switch" advertising practices and failing to deliver on promised customer service.
