Lissa Jones knows how to make tough choices. As executive director of Minneapolis-based African American Family Services, Jones concluded in 2004 that the small provider of chemical and mental health services needed to restructure around its strongest programs, cut costs and strengthen its balance sheet.
If she and her reconstituted board had not, the 33-year-old agency would probably be out of business. As it is, the future looks leaner. And not every nonprofit is going to survive what promises to be a leaner future.
