nTelagent, Inc. and Social Service Coordinators, Inc. (SSC) have announced a strategic partnership to ensure that every eligible healthcare patient receives the appropriate social services benefits. SSC provides education and assistance to individuals enrolling in federal, state and local social programs. SSC also provides ongoing support to help those individuals retain the benefits for which they are eligible.
nTelagent enables healthcare service providers to revolutionize the way they communicate with both insured and uninsured patients by providing real-time, interactive scripting pre-service and at the point of service. The company's Self-Pay Management System (SPMS) assists providers in identifying those individuals who need and potentially qualify for financial assistance. Through nTelagent's relationship with SSC, patients not having resources to pay their healthcare costs can now be screened for local, state and government eligibility programs.