Myron Sigal and his wife can't make their return flight from Venice to Philadelphia after she is injured on a Mediterranean cruise. US Airways promises him a voucher for the unused portion, but months later, there's no sign of it. Is the money lost?
Q: I need your help getting a voucher that US Airways promised us, but hasn't sent. While we were on a Mediterranean cruise last year, my wife fell and was severely injured. As a result, we couldn't make our return flight from Venice to Philadelphia.
I called US Airways and told them what happened and requested a refund for the return flight. The agent promised us a $960 voucher.
