Diebold, Incorporated has provided Financial Resources Federal Credit Union with an all-encompassing, end-to-end services solution to help improve the financial institution's brand identity, service capabilities and customer perception.
Financial Resources serves nearly 25,000 members and their families throughout the United States and was seeking a solution that would improve customer perception and service, while increasing customer convenience. The financial institution looked to Diebold to upgrade its technology, enhance service delivery and expand visibility to improve cost-efficiency and allow for more efficient management and control over its automated teller machine (ATM) network.
