Customers affected by Sunday's outage of Amazon's Simple Storage Service, an online data storage plan, won't have to do anything to get credit for the hours-long glitch.
"We'll be announcing on the developer forum momentarily that we'll be waiving our standard SLA (service-level agreement) process and applying the appropriate service credit to all affected customers for the July billing period," the company said Monday evening in a statement about the S3 outage. "Customers will not need to send us an e-mail to request their credits, as these will be automatically applied. This transaction will be reflected in our customers' August billing statements."
